How to read an evidence label

Every claim BIIcare shows you carries one of four labels. FACT means it was verified directly — a facility confirmed the beds this morning. INFERENCE means we reasoned it from things you told us, and we'll show you the reasoning.

ASSUMPTION is the honest one: something we're treating as likely but haven't verified. Assumptions never drive outreach on their own — they drive questions. UNKNOWN means exactly that: we don't know yet, and we'll ask rather than guess.

Why print uncertainty on the screen? Because care decisions made on confident-sounding guesses are how families end up in the wrong place. A tool that says “we're not sure” is more useful than one that's always sure.

Next time you see a label in a demo, click it. The example behind it tells you exactly how the platform treats that kind of information — and what it refuses to do with it.