July 2026 · 3 min read
Why we say resolved, not referred
A referral ends with a name on a list. A resolution ends with a person settled. The difference shapes everything we build.
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Notes on care, resolved.
Occasional essays from the team — about coordination, honesty in software, and the families and professionals this work is for.
July 2026 · 4 min read
What human approval looks like in practice
“A person approves every outbound action” is easy to say. Here's exactly where the gate sits and what happens when someone opens it.
Read the essayJuly 2026 · 3 min read
How to read an evidence label
FACT, INFERENCE, ASSUMPTION, UNKNOWN — four small words that keep everyone honest about what we know.
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